How to Use Blacklist in Outboundry

The Blacklist feature in Outboundry allows you to prevent specific leads from being contacted in your outreach campaigns.

Once a lead is blacklisted, Outboundry will automatically ensure that no LinkedIn or email outreach is initiated for that lead — across all campaigns.

This helps you:

• Avoid contacting existing customers

• Prevent duplicate outreach

• Exclude competitors

• Respect opt-outs and internal suppression lists

• Protect your sender reputation

🚫 What Can You Blacklist?

You can blacklist leads based on:

• Email addresses

• Domains (e.g., @company.com)

• LinkedIn profile URLs

If a lead matches any blacklisted entry, the system will automatically skip them during campaign execution.

🛠 How to Create a Blacklist

Step 1: Go to Blacklist Settings

1. Log in to Outboundry

2. Go to Settings

3. Click on the Blacklist tab

Step 2: Create a New Blacklist

1. Click Create Blacklist

2. Give your blacklist a name (e.g., “Existing Clients”, “Competitors”, “Do Not Contact”)

3. Choose how you want to add entries

➕ Adding Entries to Blacklist

You can add blacklisted records in two ways:

Option 1: Paste Manually

• Paste email addresses (one per line)

• Paste domains (e.g., company.com)

• Paste LinkedIn profile URLs

Example:

john@company.com
@competitor.com
https://www.linkedin.com/in/john-doe/

Option 2: Import via CSV

1. Click Import CSV

2. Upload your file

3. Map the column (Email / Domain / LinkedIn URL)

4. Confirm import

This is useful when uploading large suppression lists or CRM exports.

⚙️ How Blacklist Works in Campaigns

Once added:

• Blacklisted leads will be automatically skipped

• Outreach will not be triggered via LinkedIn or Email

• If a lead is already in a campaign, they will not receive further steps

• New imports will automatically check against blacklist before execution

You do not need to manually apply blacklist to campaigns — it works globally within your workspace.

🧠 Best Practices

• Maintain a dedicated blacklist for:

  • Customers

  • Partners

  • Competitors

  • Internal domains

• Regularly update your suppression list

• Upload unsubscribed contacts to avoid compliance risks

• Use domain-level blacklist to exclude entire companies

❓ Common Questions

• What happens if I blacklist a lead who is already in a campaign?

  • The system will stop initiating any further outreach for that lead.

• Does blacklist apply to all campaigns?

  • Yes. Blacklists are workspace-level and apply across all campaigns automatically.

• Can I create multiple blacklists?

  • Yes. You can create multiple named blacklists for different purposes and manage them separately.

• Can I remove someone from blacklist?

  • Yes. You can edit or delete blacklist entries anytime from the Blacklist tab.

✅ Summary

The Blacklist feature ensures you never contact restricted leads by mistake. Whether you’re excluding customers, competitors, or opt-outs, Outboundry automatically protects your outreach campaigns from contacting blacklisted profiles.

If you need help managing large blacklist imports, contact support via in-app chat.